Star Telecom Blog

Seven Ways to Deliver Leading Digital Customer Service
Contact Center Management Sep 14, 2021

Seven Ways to Deliver Leading Digital Customer Service

&nbsp When the time comes to seek support, customers reach

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Digital Personalization at Scale in Your Customer Lifecycle
Marketing Jan 30, 2020

Digital Personalization at Scale in Your Customer Lifecycle

  I love the outdoors. So, I can’t help but

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Managing Seasonal Call Volume Spikes
Contact Center Management Oct 16, 2019

Managing Seasonal Call Volume Spikes

Depending on your industry, you’ll find there are certain times

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The Fight Against Spam: Universal Network-Level Call Blocking
Regulations Sep 23, 2019

The Fight Against Spam: Universal Network-Level Call Blocking

  Everyone has experienced a call claiming they won a

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How Sales & Marketing Can Increase Website Conversions with AI & Machine Learning
Marketing Sep 10, 2019

How Sales & Marketing Can Increase Website Conversions with AI & Machine Learning

  Everyone in sales and marketing has experienced the explosive

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5 Ways to Cut Through the Noise and Online Distractions and Reduce Cart Abandonment
Marketing Aug 22, 2019

5 Ways to Cut Through the Noise and Online Distractions and Reduce Cart Abandonment

  Like most consumers, I do a lot of my

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