BYOC SIP Connector for CCaaS
Enjoy all the benefits of using Star Telecom’s SIP Trunking service with your CCaaS platform with Star Telecom’s Bring Your Own Carrier (BYOC) Connector for CCaaS.
Integrate SIP Trunking with Your CCaaS Platform
Star Telecom provides a fully managed, reliable, scalable integration between our SIP trunking service and your CCaaS platform. Our service is designed to operate with any product such as Genesys, Five9, inContact and TalkDesk.
Directly and Securely Connect to Genesys Cloud CX
Our SIP Trunking Network is a Genesys-approved BYOC service that provides AWS Direct Connect links to Genesys Cloud CX. Also included is encrypted TLS/SRTP traffic for security, quality, reliability and redundancy.
Leverage User-to-User Headers
Our service allows you to get the full value out of SIP by leveraging User-to-User headers to pass CTI information between systems (e.g., telematics, account information, geolocation, user data, etc.)