Banner Top Section

Our Benefits

Our Benefits

Supports Genesys Cloud CX and Microsoft Teams

Users can make 911 calls directly from their Genesys Cloud CX or Microsoft Teams platform.

Uses RedSky My911 Application for Tracking Location

Finds an employee who dials 911, regardless of whether they call from on-premise, at home, or on the road.

Routes to The Nearest Dispatcher

Routes the employee’s emergency call to the nearest emergency dispatcher, ensuring the most efficient call delivery and response time.

Notifications via Text, Email and Desktop to Relevant Stakeholders

Notifies the appropriate security and administrative personnel in real-time with SMS, Email, and desktop screen-pop alerts.

Fully FCC Compliant

The solution is fully compliant with the FCC’s RAY BAUM Act and Kari’s Law.

Supports Genesys Cloud CX and Microsoft Teams

Users can make 911 calls directly from their Genesys Cloud CX or Microsoft Teams platform.

Uses RedSky My911 Application for Tracking Location

Finds an employee who dials 911, regardless of whether they call from on-premise, at home, or on the road.

Routes to The Nearest Dispatcher

Routes the employee’s emergency call to the nearest emergency dispatcher, ensuring the most efficient call delivery and response time.

Notifications via Text, Email and Desktop to Relevant Stakeholders

Notifies the appropriate security and administrative personnel in real-time with SMS, Email, and desktop screen-pop alerts.

Fully FCC Compliant

The solution is fully compliant with the FCC’s RAY BAUM Act and Kari’s Law.

Brochure Section

Brochure
e911 Service for Genesys Cloud CX
Be complaint with FCC’s “Kari’s Law” & RAY BAUM’S Act.
Learn about the laws and regulations plus how the RedSky e911 solution simplifies & streamlines your e911 compliance.
Download the Brochure

Client Say

What Our Clients Say

Utilities Company 300 Agents
Excellent service over the years, a solid relationship, being open and honest about challenges, mistakes, or opportunities and great value for service.
5/5
Retail Company 500 Agents
The quality of support offered by Star Telecom is top-notch. Star Telecom is a fantastic partner and bringing solutions to our company.
5/5
Banking Company 85 Agents
Star Telecom works well with our team, met aggressive timelines and found innovative ways to deliver our solution to match business expectations. They have established themselves as one of our most successful and valued partnerships
5/5

Bottom Form

Contact
Let’s find out more about your business needs, and our experts will build you a solution.

Savings Calculator

Please fill your information in fields below

* This field is mandatory
* This field is mandatory
* This field is mandatory
* This field is mandatory

Yes I would like to receive email from Star Telecom about the latest in technology news, white papers, webcasts, events and more. Please check to subscribe. You may opt out at any time

PRIVACY STATEMENT: Please note we will never sell, rent or loan your email address to any outside company or organization.