Star Telecom Articles & Press Releases
Nov 2023
07
The Role of AI Within Genesys Cloud CX & the Benefits
At Star Telecom, we are always striving to understand
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Sep 2023
07
Star Telecom Partners with RedSky: Providing Simple e911 Compliance
Star Telecom has officially partnered with RedSky to provide
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Sep 2023
07
How to Reduce Contact Center Implementation Cost Surprises
Have you ever experienced a contact center implementation project
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Jul 2023
07
Become a CX Rock Star: A Proactive Partner Focused on Best Practices and Industry Trends
When companies are looking to introduce a contact center
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Jun 2023
15
A Key Issue Customers Miss When Choosing a Cloud Contact Center Product
When companies are in the process of choosing a
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Jun 2023
12
How to Reliably Deliver Exceptional Voice Quality Within Contact Centers
Despite all the predictions of its imminent decline by
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Jun 2023
07
How to Deliver Continuous Value From Your Genesys Cloud CX Solution
As a leader in the Gartner Magic Quadrant, Genesys
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May 2023
19
The Three Biggest Obstacles That Genesys Cloud CX Users Experience
As a Gartner Magic Quadrant leader, Genesys Cloud CX
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May 2023
01
Client Experience Focus: Where Technology Meets People
When many companies look at CCaaS solutions to introduce
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Apr 2023
28
Poor Contact Center Audio Quality: It Could be Costing More Than You Think
Measuring call quality is one of the leading KPIs
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