Star Telecom Blog

Boosting ROI: The Impact of Conversational AI on Contact Centers
Contact Center Management Jul 16, 2024

Boosting ROI: The Impact of Conversational AI on Contact Centers

Contact centers are under immense pressure to deliver exceptional service

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How SIP Trunking Works with VoIP
Telecom Jul 09, 2024

How SIP Trunking Works with VoIP

Are you looking for a better way to manage your

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Proven Strategies to Effectively Measure Customer Experience
Contact Center Management Jul 04, 2024

Proven Strategies to Effectively Measure Customer Experience

Customer experience (CX) has become a basic requirement for businesses.

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SIP Trunking vs. PRI: A Comprehensive Guide for Modern Businesses
Telecom Jun 28, 2024

SIP Trunking vs. PRI: A Comprehensive Guide for Modern Businesses

Choosing the right phone system is crucial for seamless collaboration,

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PBX vs. VoIP vs. SIP: Unraveling the Differences in Modern Communication Technologies
Telecom Jun 24, 2024

PBX vs. VoIP vs. SIP: Unraveling the Differences in Modern Communication Technologies

Businesses require strong communication systems to stay connected with clients,

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STIR/SHAKEN in Canada: Everything You Need to Know
Contact Center Management Jun 21, 2024

STIR/SHAKEN in Canada: Everything You Need to Know

Ever get a call from a seemingly familiar number, only

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SIP Phones: How They Function
Telecom Jun 06, 2024

SIP Phones: How They Function

In today’s age of constant connection, our reliance on effective

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SIP Trunking: What It Does, Why It’s Useful, and How to Set It Up
Telecom May 31, 2024

SIP Trunking: What It Does, Why It’s Useful, and How to Set It Up

Gone are the days of relying on clunky traditional phone

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The Importance of Business Communication and How It Powers Growth
Contact Center Management Apr 25, 2024

The Importance of Business Communication and How It Powers Growth

Business communication is the exchange of information, ideas, and messages

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5 Ways Bad Telecom Is Impacting Your CX & Costs
Telecom Jan 10, 2024

5 Ways Bad Telecom Is Impacting Your CX & Costs

  The phone channel is still extremely important in customer

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