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Training as a Service
Improve your team’s use of Genesys Cloud CX by having our team provide one time or continual training services for agents, supervisors and other roles.
- Get More from Your Genesys System with an Expert Trainer
- Meet Your Team’s Unique Needs with Flexible Training Options
Our Benefits
Our Benefits
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Trainer
Get More from Your Genesys System with an Expert Trainer
Star Telecom’s Training as a Service provides training professionals who have specialized expertise in Genesys Cloud CX and contact center operations that can be leveraged to improve your contact center’s performance and reduce operational costs. -
Options
Meet Your Team’s Unique Needs with Flexible Training Options
Our team can provide standardized or customized Genesys Cloud CX training which is tailored for agents, supervisors, IT staff and other roles.
Brochure Section
Brochure
Training as a Service
Improve performance and reduce operational costs.
Sometimes contact centers are challenged with finding the right skills for training their agents on Genesys Cloud CX. Our service solves this problem.
Download the Brochure
Client Say
What Our Clients Say
Utilities Company
300 Agents
Excellent service over the years, a solid relationship, being open and honest about
challenges,
mistakes, or opportunities and great value for service.
5/5
Retail Company
500 Agents
The quality of support offered by Star Telecom is top-notch. Star Telecom is a fantastic
partner
and bringing solutions to our company.
5/5
Banking Company
85 Agents
Star Telecom works well with our team, met aggressive timelines and found innovative ways to
deliver our solution to match business expectations. They have established themselves as one
of
our most successful and valued partnerships
5/5
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Let’s find out more about your business needs, and our experts will
build you a solution.