Archive for the ‘CCaaS’ Category
Nov 2023
07
The Role of AI Within Genesys Cloud CX & the Benefits
At Star Telecom, we are always striving to understand
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Sep 2023
07
How to Reduce Contact Center Implementation Cost Surprises
Have you ever experienced a contact center implementation project
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Jul 2023
07
Become a CX Rock Star: A Proactive Partner Focused on Best Practices and Industry Trends
When companies are looking to introduce a contact center
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Jun 2023
15
A Key Issue Customers Miss When Choosing a Cloud Contact Center Product
When companies are in the process of choosing a
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Jun 2023
07
How to Deliver Continuous Value From Your Genesys Cloud CX Solution
As a leader in the Gartner Magic Quadrant, Genesys
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May 2023
19
The Three Biggest Obstacles That Genesys Cloud CX Users Experience
As a Gartner Magic Quadrant leader, Genesys Cloud CX
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May 2023
01
Client Experience Focus: Where Technology Meets People
When many companies look at CCaaS solutions to introduce
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Jun 2022
20
Six reasons why Genesys Cloud CX is the platform you want
Regulatory compliance is a top priority for call center
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