Archive for the ‘CCaaS’ Category

Nov 2023 07

The Role of AI Within Genesys Cloud CX & the Benefits

  At Star Telecom, we are always striving to understand

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Sep 2023 07

How to Reduce Contact Center Implementation Cost Surprises

  Have you ever experienced a contact center implementation project

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Jul 2023 07
Jun 2023 15
Jun 2023 07
May 2023 19

The Three Biggest Obstacles That Genesys Cloud CX Users Experience

  As a Gartner Magic Quadrant leader, Genesys Cloud CX

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May 2023 01

Client Experience Focus: Where Technology Meets People

  When many companies look at CCaaS solutions to introduce

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Jun 2022 20

Six reasons why Genesys Cloud CX is the platform you want

  Regulatory compliance is a top priority for call center

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