Business Process Outsourcing
Increase the quality of your human interactions with customers with Star Telecom’s value added contact center outsourcing services. Our solution includes everything you’ll need to be successful - the right people, best practices process development and the latest technology.
A Solution to Meet Your Unique Needs
Star Telecom is a B2B and B2C Business Process Outsourcer (BPO). Our contact center experts uncover the unique priorities of each client. Then they develop a solution matched to the opportunity by blending the right people, process and technology in the best or “optimum” balance.
Achieve Success by Leveraging People First
One critical lesson we have learned is by prioritizing people in the success of day to day customer interactions. To that end, our team’s focus is on recruiting and training the best people. We also leverage technology for training and enabling our team.
Maximize Client Interactions with In-Class Training
We provide best-in-class in-class training that creates a truly engaging and effective learning environment. Most of our trainers are team captains and operations managers who have demonstrated a talent for helping others succeed. This allows them to provide a balance of professional training methodologies and current real-world tools and techniques.
Optimize Performance with One-On-One Coaching
This is the interactive exchange of ideas with an emphasis on continuous improvement to provide our communicators with all the brand knowledge and inspiration they need for your business's success.