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Business Process Outsourcing

Increase the quality of your human interactions with customers with Star Telecom’s value added contact center outsourcing services. Our solution includes everything you’ll need to be successful - the right people, best practices process development and the latest technology.
  • A Solution to Meet Your Unique Needs
  • Achieve Success by Leveraging People First
  • Maximize Client Interactions with In-Class Training
  • Optimize Performance with One-On-One Coaching

Our Benefits

Our Benefits

  • Solution

    A Solution to Meet Your Unique Needs

    Star Telecom is a B2B and B2C Business Process Outsourcer (BPO). Our contact center experts uncover the unique priorities of each client. Then they develop a solution matched to the opportunity by blending the right people, process and technology in the best or “optimum” balance.
  • Achieve

    Achieve Success by Leveraging People First

    One critical lesson we have learned is by prioritizing people in the success of day to day customer interactions. To that end, our team’s focus is on recruiting and training the best people. We also leverage technology for training and enabling our team.
  • Maximize

    Maximize Client Interactions with In-Class Training

    We provide best-in-class in-class training that creates a truly engaging and effective learning environment. Most of our trainers are team captains and operations managers who have demonstrated a talent for helping others succeed. This allows them to provide a balance of professional training methodologies and current real-world tools and techniques.
  • Optimize

    Optimize Performance with One-On-One Coaching

    This is the interactive exchange of ideas with an emphasis on continuous improvement to provide our communicators with all the brand knowledge and inspiration they need for your business's success.

Client Say

What Our Clients Say

Utilities Company 300 Agents
Excellent service over the years, a solid relationship, being open and honest about challenges, mistakes, or opportunities and great value for service.
5/5
Retail Company 500 Agents
The quality of support offered by Star Telecom is top-notch. Star Telecom is a fantastic partner and bringing solutions to our company.
5/5
Banking Company 85 Agents
Star Telecom works well with our team, met aggressive timelines and found innovative ways to deliver our solution to match business expectations. They have established themselves as one of our most successful and valued partnerships
5/5
See Our Case Studies

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Let’s find out more about your business needs, and our experts will build you a solution.

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