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5 Ways Bad Telecom Is Impacting Your CX & Costs
There are many correlations between bad telecom and higher…
How to Reliably Deliver Exceptional Voice Quality Within Contact Centers
Despite all the predictions of its imminent decline…
A Key Issue Customers Miss When Choosing a Cloud Contact Center Product
When companies are in the process of choosing a new…
Brochure: Training as a Service
Expert training professionals with a specialized expertise in Genesys…
Brochure: WFMaaS
Deliver significant savings, improve operational efficiencies, and boost customer experiences.
Brochure: Star Telecom & Genesys Overview
An overview of Star Telecom and our partnership with Genesys.
How to Deliver Continuous Value From Your Genesys Cloud CX Solution
As a leader in the Gartner Magic Quadrant, Genesys…
The Three Biggest Obstacles That Genesys Cloud CX Users Experience
As a Gartner Magic Quadrant leader, Genesys Cloud…
Client Experience Focus: Where Technology Meets People
Star Telecom’s recent 2023 Customer Satisfaction survey concluded…
Poor Contact Center Audio Quality: It Could be Costing More Than You Think
The quality of call handling can have a significant…
Star Telecom Earns the Canada Genesys Partner of the Year Title!
Star Telecom has earned the Canada Partner…
Become a CX Rock Star: A Proactive Partner Focused on Best Practices & Industry Trends
It is so crucial to have an experienced partner…
How to Reduce Contact Center Implementation Cost Surprises
Ever experienced a implementation project with surprise costs?