Star Telecom Partners With PCI Pal For Straightforward PCI Compliance for Contact Centers

Written by:

Wisam Abou-Diab

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Toronto, Canada – May 15th, 2024 – Star Telecom, a leading innovator in contact center solutions, is excited to announce a strategic partnership with PCI Pal, the foremost experts in secure payment technology. This collaboration is set to redefine PCI compliance for contact centers, offering a straightforward, robust solution that simplifies adherence to the latest PCI DSS standards.

The partnership comes at a critical time when contact centers worldwide are navigating the complexities of PCI DSS 4.0, the latest iteration of the Payment Card Industry Data Security Standard. With an emphasis on enhanced security measures and adaptive compliance strategies, PCI DSS 4.0 presents both challenges and opportunities for contact centers. Star Telecom and PCI Pal’s combined expertise provides a seamless path to compliance, ensuring that contact centers can secure customer data effectively while maintaining operational efficiency.

 

Highlights of the Partnership:

Simplified Compliance Journey: Leveraging PCI Pal’s advanced technologies, Star Telecom will offer its clients an easy-to-implement solution that demystifies the PCI compliance process.

Advanced Security Protocols: The partnership promises to bolster contact centers with state-of-the-art security measures, safeguarding sensitive customer information against emerging threats.

Seamless Integration: Designed with flexibility in mind, the solution integrates effortlessly with existing contact center infrastructures, enabling businesses to achieve compliance without disrupting their current operations.

Star Telecom SIP: Our SIP network is capable of differentiating what is already great, but reducing call legs when transferring in and out of the PCI Pal network, remaining compliant and simplifying the architecture.

 

“It’s not every day a solution can improve CX by reducing customer frustration, and simplify the process, while also reducing telephony costs. PCI Pal has been a key in our CX portfolio.” said Brad Czumaczenko, Director of Client Development and Partnerships at Star Telecom.

This partnership marks a significant milestone in the journey toward more secure, compliant contact center operations. With Star Telecom and PCI Pal at the helm, contact centers can look forward to a future where customer trust and data security are paramount.

 

About Star Telecom:
Star Telecom is a trailblazer in providing cloud-based contact center solutions that enhance customer service, improve efficiency, and ensure compliance with industry standards. With over two decades of experience and a commitment to innovation, Star Telecom enables businesses to transform their contact centers into strategic assets.

About PCI Pal:
PCI Pal is a global leader in secure payment solutions, helping businesses of all sizes protect sensitive customer information and comply with PCI DSS requirements. Through cutting-edge technology and a focus on innovation, PCI Pal empowers organizations to deliver secure, seamless payment experiences.

 

For more information about this partnership, get in touch with Star Telecom at sales@startelecom.ca or through Star Telecom’s website.


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