5 Ways Bad Telecom Is Impacting Your CX & Costs
Jan 18, 2024

5 Ways Bad Telecom Is Impacting Your CX & Costs

There are many correlations between bad telecom and higher…

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How to Reliably Deliver Exceptional Voice Quality Within Contact Centers
Dec 05, 2023

How to Reliably Deliver Exceptional Voice Quality Within Contact Centers

Despite all the predictions of its imminent decline…

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A Key Issue Customers Miss When Choosing a Cloud Contact Center Product
Dec 05, 2023

A Key Issue Customers Miss When Choosing a Cloud Contact Center Product

When companies are in the process of choosing a new…

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How to Deliver Continuous Value From Your Genesys Cloud CX Solution
Dec 04, 2023

How to Deliver Continuous Value From Your Genesys Cloud CX Solution

As a leader in the Gartner Magic Quadrant, Genesys…

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The Three Biggest Obstacles That Genesys Cloud CX Users Experience
Dec 04, 2023

The Three Biggest Obstacles That Genesys Cloud CX Users Experience

As a Gartner Magic Quadrant leader, Genesys Cloud…

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Client Experience Focus: Where Technology Meets People
Dec 04, 2023

Client Experience Focus: Where Technology Meets People

Star Telecom’s recent 2023 Customer Satisfaction survey concluded…

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Poor Contact Center Audio Quality: It Could be Costing More Than You Think
Dec 04, 2023

Poor Contact Center Audio Quality: It Could be Costing More Than You Think

The quality of call handling can have a significant…

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Star Telecom Earns the Canada Genesys Partner of the Year Title!
Dec 04, 2023

Star Telecom Earns the Canada Genesys Partner of the Year Title!

  Star Telecom is pleased to announce that the company

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Become a CX Rock Star: A Proactive Partner Focused on Best Practices & Industry Trends
Dec 04, 2023

Become a CX Rock Star: A Proactive Partner Focused on Best Practices & Industry Trends

It is so crucial to have an experienced partner…

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How to Reduce Contact Center Implementation Cost Surprises
Dec 04, 2023

How to Reduce Contact Center Implementation Cost Surprises

Ever experienced a implementation project with surprise costs?

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