Explore our in-depth glossary of terms and concepts that bridge the worlds of CCaaS and telecommunications. Whether you're an industry expert or new to the field, this resource provides clear definitions of both foundational and advanced terms. From customer experience solutions and cloud technologies to telecom networks and infrastructure, we've got you covered. Stay informed and enhance your understanding of the key concepts shaping today's telecom and CCaaS industries.
VoWIFI (Voice over Wi-Fi) enables voice calls to be made over a Wi-Fi connection instead of cellular networks, allowing for seamless calling in areas with poor mobile coverage.
A VPN (Virtual Private Network) provides a secure and encrypted connection between a user and a network, allowing for safe data transmission and privacy when using the internet.
VRRP (Virtual Router Redundancy Protocol) ensures continuous network availability by providing automatic failover to a backup router if the primary router fails.
vT1 (Virtual T1) refers to the virtual emulation of a T1 line, providing digital transmission capabilities over a network without the need for physical T1 infrastructure.
vTCP (Virtual Transmission Control Protocol) simulates TCP functionality within a virtualized network environment, managing data transmission and ensuring reliability.
vTrunk refers to a virtual trunk line that connects multiple communication channels over a network, enabling voice or data traffic to be efficiently routed without physical lines.
