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Lower Your Telecom TCO by 40% with AI-Ready SIP
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TCO Reduction
Identify infrastructure efficiencies to reduce total telecom costs by 40%.
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Disaster Recovery
Ensure 100% uptime with automated telecom failover and redundant routing.
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AI Connectivity
Enable low-latency AI streaming connectivity for real-time Genesys Cloud CX processing.
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Handheld Porting
Simplify transitions with managed handheld porting and seamless number migration.
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Token Forecasting
Predict AI usage costs accurately before deploying Conversational AI solutions.
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Star Telecom Edge
Leverage specialized SIP trunking designed specifically for Genesys Cloud CX.
Telecom Calculator Block
Our Benefits
Optimise Your Genesys Cloud CX with Precision Telecom
Beyond simple dial tone—Star Telecom delivers the reliability, financial transparency, and specialized connectivity required for enterprise-grade AI contact centres.
Financial
40% TCO Reduction via Infrastructure Consolidation
Stop overpaying for fragmented carrier services. By consolidating your SIP trunking and usage onto our high-volume network, Star Telecom clients typically reduce their total cost of ownership by 40%.
We eliminate unnecessary “middle-man” fees and align your billing with your actual Genesys Cloud CX consumption.
Reliability
Automated Toll-Free Failover and Redundancy
Reliability is baked into our platform, not sold as an add-on. Our disaster recovery architecture provides automated telecom failover for toll-free and DID services.
If a carrier path is disrupted, your traffic is instantly rerouted to ensure 100% uptime for your mission-critical voice operations.
Performance
Purpose-Built Connectivity for AI Audio Streaming
Generic SIP trunks often fail to handle the low-latency requirements of modern AI. Our platform is engineered for real-time AI streaming connectivity.
We ensure high-fidelity audio data reaches your Genesys Cloud CX and Kore.ai engines without packet loss or delay.
Migration
Managed Handheld Porting and Number Migration
Migration shouldn’t be a risk factor. We provide white-glove “handheld” porting services, managing the complex coordination between carriers on your behalf.
We ensure your numbers move to the Star Telecom edge with zero downtime and total administrative transparency.
Visibility
Predictable Budgeting with AI Token Forecasting
Eliminate “bill shock” from generative AI initiatives. Our specialized tools help you forecast token usage and API costs before you scale.
We provide the granular data needed to compare Genesys AI pricing tiers, allowing you to choose the most cost-effective commitment level for your volume.
Scalability
Telecom Architecture Mirrored to Your CCaaS
A modern contact centre is only as strong as its foundation. We provide a telecom platform designed to match your CCaaS solution’s scale and agility.
With Star Telecom, your SIP infrastructure scales dynamically alongside your Genesys Cloud CX environment, ensuring your connectivity never bottlenecks your growth.
The Feature Section
The Logic Behind the Savings
We don’t just reduce rates; we modernize your entire connectivity architecture. Here is what makes the Star Telecom calculator work.
Carrier Aggregation
Most enterprises overpay due to fragmented carrier contracts and unmanaged tiers. We consolidate your connectivity.
By aggregating your SIP trunking and usage onto our high-volume Star Telecom network, we eliminate middle-man fees and align your billing with your actual Genesys Cloud CX consumption.
- check_circle Volume-based committed pricing tiers.
- check_circle Unified billing for Toll-Free and DID.
Porting Without the Panic
The number one reason companies delay cost savings is the fear of migration. We remove that risk with Handheld Porting.
We do not just “submit a ticket.” We assign a dedicated Project Manager to coordinate with losing carriers, scrub your CSR data, and manage the cutover window to ensure zero downtime.
White-Glove Service
- task_alt Dedicated Project Manager
- task_alt CSR Data Scrubbing
- task_alt Scheduled Cutover Windows
Redundancy is Not an Option
Other providers sell reliability as a premium add-on. At Star Telecom, it is the standard.
Our platform features Automated Telecom Failover. If a primary carrier path experiences jitter or outage, our intelligent routing engine instantly shifts your Toll-Free and DID traffic to a backup route.
SIP Built for Voice AI
AI models (like Genesys Cloud CX, DecagonAI, Sprinklr, or Kore.AI) require pristine audio data to function correctly. Compression and jitter kill accuracy.
Our AI-Streaming Connectivity ensures high-fidelity audio delivery. This reduces token consumption errors and increases the “First Contact Resolution” rate of your virtual agents.
High-Fidelity Audio
Uncompressed codecs for maximum transcription accuracy.
Low Latency
Direct peering for faster Voicebot response times.
Token Efficiency
Better audio = fewer “repeat that” prompts = lower costs.