INTERNATIONAL SIP TRUNKING
SCALABILITY
Ability to scale rapidly to accommodate call volume
RELIABILITY
Geo-redundant architecture to ensure call delivery
COST SAVINGS
Reduce costs by 35% -65%
Features
- Local and Toll free numbers from over 60 countries
- Caller ID Name and Number
- Web-based management and reporting portal
- Real-time failover to up to 3 backup destinations (including PSTN)
- Smart Routing (Percentage based, Time of Day, Overflow)
- Reporting
Optional Services
- Call Recording
- Network Queueing
- Courtesy/Overflow messaging
- Conferencing
- IVR / Self Service
- Voice Infrastructure Load Testing
- Text Messaging / SMS
Benefits
- Reduced Telecommunications Costs
- Improved Reliability
- Improved Flexibility
- Improved Scalability
- Improved Burstability
Data Connectivity
- Star Telecom is truly carrier agnostic when it comes to data connectivity
- We will use your existing MPLS or any dedicated connection to deliver our SIP Trunking
- We are located at 151 Front Street in Toronto, making it easy to connect
Interoperability
- Star Telecom service is certified by Avaya and works with all SIP-enabled telephony platforms
- Star Telecom can provide managed Session Border Controllers (SBCs)
- Star Telecom can provide TDM-to-SIP gateway to SIP-enable legacy equipment
Scalability
- Ability to ramp up and down to accommodate seasonal call patterns
- Ability to use smart routing to allocate call volume to additional resources
- Leverage Network Queuing functionality to have Star Telecom queue calls
Reliability
- Geo-redundant infrastructure with multiple data centers in High Availability configuration
- Ability to re-route calls on failure, to multiple client endpoints
Monitoring and Alerting
- Real time monitoring and alerting of quality and uptime of data connections
- Real time monitoring and alerting of customer premise equipment for SIP responsiveness
- Real time monitoring and alerting of call failures and inability to deliver call to customer