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Home Services Value Added Services for Contact Centers
Value Added Services for Contact Centers

SIP Add-ons and features make our service offering truly outstanding in the market. Our suite of services, including add-ons, geared towards contact centers and collections bureaus is intended to provide features usually associated with expensive, proprietary, on-premise hardware. Except that we offer it on a hosted, 'cloud' basis as a pay-per-use service while at the same time leaving you in control.

1 Do Not Call (DNC) Capture and Collection
2 SIP Call Recording
3 Basic Call Routing
4 Fixed Allocation Routing
5 Re-routing On Busy Signal
6 CTI Integrated Routing
7 Cross-Site Failover Routing