SIP Based Services and Solutions for Contact Centers

Innovating Telecommunications for Contact Centers – Since 2008

Star Telecom is a telecommunications service provider of VoIP (SIP) based telecommunications services and solutions for contact centers. Star Telecom provides SIP-based services and solutions, exclusively focusing on the contact center vertical. We provide mission critical SIP-based services including Toll Free, Local DIDs, Long Distance and Conferencing. Today, Star Telecom processes over 25 million calls per month on behalf of our contact center clients.

In addition to providing SIP based telecommunications services, Star Telecom also provides SIP based telecommunications solutions through a suite of value-add services targeted at contact center needs. These include SIP Call Recording, Intelligent Call Routing, Portal for real time management of Toll Free and DID routing  -  just to name a few.

More Value-Added Services for Call Centres and Enterprise

Star Telecom’s value-added services and unique features are always evolving. That’s what makes us stand out. We go beyond the basics by always adopting the latest technologies and adding new services. While other providers hang on to old tech and resist moving forward, we embrace it .

We gladly take the leading role.

Better ROI, Less Capital Outlay

Our solutions produce significant ROI by reducing your cost and improving operational efficiencies in contact centers.

We enable our clients to access telecommunications services and related technology on hosted, pay-as-you-go basis, eliminating the need for large capital expense.

The NuVoxx and Star Telecom Power Partner Advantage

Power up your service delivery. Star Telecom and NuVoxx together creates a strong competitive combination of reduced cost and lean operations efficiencies with a suite of value-added services.

Contact Star Telecom for solutions custom tailored to your call center, customer service and competitive business needs.

Star Telecom is rated Avaya Compliant

Star Telecom’s flexible platform has been proven to work with: